Privacy Policy

At Seramore, we take your privacy seriously. This Policy explains how we collect, use, share, and protect your personal information when you use our services and website.

1. Who We Are

Seramore is responsible for operating this website and providing the services available on it. We use the Shopify platform to host our store and process personal data.

2. What Data We Collect

We may collect and process the following types of personal information:

• Contact data: name, address, email, phone number;

• Payment information: card details, bank account, transactions;

• Account information: login, password, preferences;

• Browsing data: pages visited, items viewed or purchased, IP address, browser/device type;

• Communications: messages exchanged with our customer service.

3. How We Collect This Data

We collect your information:

• Directly from you (registration, purchase, customer service);

• Automatically through cookies and similar technologies;

• Via providers and partners such as Shopify;

• From third parties, when necessary.

4. How We Use Your Information

We use your data to:

• Process orders, payments, and deliveries;

• Personalize your shopping experience;

• Send offers and promotional communications (with your consent);

• Ensure security and prevent fraud;

• Comply with legal requirements and respond to authorities when necessary.

5. Data Sharing

Your data may be shared with:

• Shopify, which provides our store infrastructure;

• Service providers (payment, logistics, customer support);

• Marketing partners, if you opt in to receive promotions;

• Legal authorities, if required by law.

6. Your Rights (Under GDPR)

You may, at any time:

• Access your personal information;

• Correct inaccurate data;

• Request deletion of your data;

• Request data portability;

• Object to the use of your data for marketing or personalized advertising;

• Opt out of promotional communications at any time.

To exercise your rights, please email: seramore.store@gmail.com

7. Children

We do not knowingly collect data from minors. If we become aware of such data collection, it will be deleted.

8. Security and Retention

We take measures to protect your data, though no system is 100% secure. Your data is retained for as long as necessary to provide our services and meet legal obligations.

9. International Transfers

Your data may be transferred outside the EU. In such cases, we use legal safeguards such as EU Standard Contractual Clauses.

10. Changes to This Policy

This policy may be updated at any time. The latest version will always be available on our website.

11. Contact

For questions or to exercise your rights, please contact us:

Email: seramore.store@gmail.com